Symbiotic-food.com
Privacy policy of SymBiotic Food GmbH
The controller is SymBiotic Food GmbH (hereinafter referred to as the controller) and processes the data provided by the data subject (hereinafter referred to as the customer) in accordance with the provisions of the European General Data Protection Regulation (hereinafter referred to as GDPR).
The contact details of the controller are:
Address: Mainzer Straße 41, 64579 Gernsheim, Germany
Phone: +49 (0)151 / 681 182 72
Mail: azillinger@outlook.de
The data protection officer of the controller is Osborne & Clarke .
The processing of the customer’s personal data is necessary for the performance of a contract to which the customer is party or in order to take steps at the request of the customer prior to entering into a contract. The legal basis for this processing is Art. 6 para. 1 b) GDPR.
In the event that the customer uses the contact form or contacts the controller in any other way, in particular by email, telephone, fax, post, Facebook, XING, Instagram or Linkedin, the personal data will be used exclusively to process their inquiry. In addition, the customer’s personal data will be processed if the comment function is used. The legal basis for this processing is the customer’s consent in accordance with Art. 6 para. 1 a) GDPR.
In the other cases in which personal data is processed, the processing is carried out to safeguard the legitimate interests of the controller, namely to analyze the use of the website by Google Analytics, etracker, to integrate external fonts by Google Fonts or to detect, limit or eliminate malfunctions or errors on the website. The legal basis for this processing is Art. 6 para. 1 f) GDPR. The controller points out the customer’s right to object. The customer can find more detailed information under point 9 of this declaration.
The customer’s personal data transmitted to the controller will be made available to the following recipients as follows:
4.1. Fulfillment of the contract or implementation of pre-contractual measures:
For the fulfillment of the contract or the implementation of pre-contractual measures, the personal data of the customer, which are transmitted to the person responsible, are made accessible to the following recipients:
– ERP system:
weclapp GmbH – Neue Mainzer Straße 66 – 60311 Frankfurt am Main
GT-Plus GmbH – Theodor-Heuss-Ring 21, 25541 Brunsbüttel
– Web hosting company:
Hanseranking GmbH
– Tax consultant
Personal data will not be made available to third parties without the written consent of the customer, unless this is required by law.
4.2. Use of the comment function, the contact form and other forms of contact:
If the contact form is used, the customer’s personal data transmitted to the controller will be made available to the following recipients:
– E-mail service provider:
Microsoft Outlook
– Web hosting company:
Hanseranking GmbH
If contact is made by e-mail, the customer’s personal data transmitted to the controller will be made available to the following recipients:
– E-Mail-Dienstanbieter:
Microsoft Outlook
– Web hosting company:
Hanseranking GmbH
If contact is made by post, the customer’s personal data transmitted to the controller will be made available to the following recipients:
– Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn, Germany
4.3. Newsletter Consent procedure
In order to add you to our newsletter mailing list, we require confirmation that you are the owner of the email address provided and that you agree to receive the newsletter.
Use of the data:The data collected is only used to send the newsletter and to document your consent. It will not be processed in any other way or passed on to third parties.
Right of withdrawal:You can unsubscribe from the newsletter and revoke your consent to the storage of your data at any time.
4.4. Website analysis:
In order to analyze the use of the website, the customer’s personal data that is transmitted to the controller is made available to the following recipient:
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland :
This website uses Google Analytics, a web analysis service of Google Inc (“Google”). Google Analytics uses so-called “cookies”, text files which are stored on the customer’s PC and which enable an analysis of the use of the website by the customer. The information generated by the cookie about the use of this website (including the IP address) is transmitted to a Google server in Ireland and stored there. However, if IP anonymization is activated on this website, the IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in Ireland and shortened there. Google will use this information on behalf of the operator of this website for the purpose of evaluating the use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by the customer’s browser as part of Google Analytics will not be merged with other Google data. The customer can prevent the storage of cookies by setting their browser software accordingly; however, the controller points out to the customer that in this case the customer may not be able to use all functions of this website to their full extent. The customer can also prevent Google from collecting the data generated by the cookie and relating to their use of the website (including the IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de
The customer can prevent the collection of data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent the future collection of your data when you visit this website: Deactivate Google Analytics
The customer can find more information on this at https://tools.google.com/dlpage/gaoptout?hl=de or at https://www.google.com/intl/de/analytics/ privacyoverview.html (general information on Google Analytics and data protection). The controller points out to the customer that on this website Google Analytics has been extended by the code “anonymizeIp” (“analytics.js”) in order to ensure anonymized collection of IP addresses (so-called IP masking).
Personal data will not be made available to third parties without the written consent of the customer, unless this is required by law.
4.5. Google Fonts
For the integration of external fonts by Google Fonts, the personal data of the customer, which are transmitted to the controller, are made accessible to the following recipient:
– Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
This website uses Google Fonts to integrate external fonts. Google provides the fonts. When the customer accesses this website, the required fonts are loaded into the customer’s browser cache in order to display the texts and fonts correctly on the page.
For this purpose, the usual information when a website is accessed, in particular the customer’s IP address and the referrer URL, is transmitted to a Google Inc. server. The customer can obtain further information at
https://developers.google.com/fonts/faq
and in the privacy policy of Google https:// policies.google.com/privacy?hl=de.
Personal data will not be made accessible to third parties without the written consent of the customer, unless this is required by law.
The controller uses cookies on various pages to make visiting its websites attractive and to enable the use of certain functions. Cookies are small text files that are stored on the visitor’s computer. Most of the cookies used by the controller are deleted from the visitor’s hard disk at the end of the browser session (so-called session cookies). Other cookies remain on the visitor’s computer and enable the controller to recognize the visitor’s computer on the next visit (persistent cookies). Of course, the customer can reject cookies at any time, provided the browser used allows this.
– As part of the use of Mailchimp, personal data is transmitted to Mailchimp – The Rocket Science Group, LLC – 675 Ponce de Leon Ave NE – Suite 5000 – Atlanta, GA 30308 USA.
Once the contract has been fully processed, the customer’s data, which must be retained for legal reasons, will be blocked. This data is no longer available for further use. Once this legal reason no longer applies, the blocked data will be deleted.
In the event that the customer contacts the controller, uses a contact form or the comment function, the personal data will be used for the duration of the processing of the request. Subsequently, the data that must be retained for legal reasons will be blocked. This data is no longer available for further use.
The controller is subject to various retention and documentation obligations, including those arising from the German Commercial Code (HGB) and the German Fiscal Code (AO). The retention and documentation periods specified there are two to ten years.
Finally, the storage period is also assessed according to the statutory limitation periods, which, for example, according to Sections 195 et seq. of the German Civil Code (BGB), are generally three years, but in certain cases can be up to thirty years.
The data collected using Google Analytics and etracker is stored indefinitely.
The personal data stored for the purpose of identifying, limiting or eliminating faults or errors on the website will be deleted after seven days at the latest.
Every customer has the right of access under Article 15 GDPR, the right to rectification under Article 16 GDPR, the right to erasure under Article 17 GDPR, the right to restriction of processing under Article 18 GDPR, the right to object under Article 21 GDPR and the right to data portability under Article 20 GDPR. The restrictions under Sections 34 and 35 BDSG apply to the right of access and the right to erasure. There is also a right to lodge a complaint with a data protection supervisory authority (Article 77 GDPR in conjunction with Section 19 BDSG).
The customer can find the legal texts here.
Corresponding requests should be sent to the address stated under point 1 or to azillinger@outlook.de.
If the customer has given their consent to the processing of their personal data for one or more specific purposes, the customer has the option of withdrawing their consent with effect for the future.
In particular, the customer has the right to object to the processing of personal data within the scope of legitimate interests at any time free of charge with effect for the future. To do so, simply send an email to azillinger@outlook.de or to the address given under point 1.
Without prejudice to any other administrative or judicial remedy, every data subject shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of his or her habitual residence, place of work or place of the alleged infringement if the data subject considers that the processing of personal data relating to him or her infringes this Regulation.
A competent authority is, for example, the Hamburg Commissioner for Data Protection and Freedom of Information, Klosterwall 6 (Block C), 20095 Hamburg, Germany. However, the customer can also choose a different one.
The following data must be provided (mandatory information):
10.1. Fulfillment of the contract:
– The provision of the following data is mandatory for the conclusion of a contract (mandatory information):
– Salutation
– Company
– First and last name
– Phone number
– E-mail address
– Address (street, house number, zip code, city, country)
– Address suffix
All other information is not required for the execution of the contract and is therefore voluntary.
If the mandatory information required for the execution of the contract is not provided, no contract will be concluded. Failure to provide the voluntary information has no influence on the conclusion of the contract.
10.2. Use of a contact form, processing of another request or use of the comment function:
In order to process a general request via the chatbot, the following data must be provided (mandatory information):
– First name
– Last name
– Company
– Phone number
– E-mail address
– Website
In order to process a general inquiry using the contact form, the following data must be provided (mandatory information):
– First name
– Last name
– Company
– Phone number
– E-mail address
– Website
– Message
In order to process a request by e-mail, the following data must be provided (mandatory information):
– Name
– E-mail address
– Für die Bearbeitung einer telefonischen Anfrage ist die Angabe folgender Daten zwingend erforderlich (Pflichtangaben):
– Name
– Phone number
Für die Bearbeitung einer postalischen Anfrage ist die Angabe folgender Daten zwingend erforderlich (Pflichtangaben):
– Name
– Adress
In order to process a Linkedin request, the following data must be provided (mandatory information):
– Name
– E-mail adress
In order to process an Instagram request, the following data must be provided (mandatory information):
– Name
– E-mail adress
All other information is not required for processing a request or using the comment function and is therefore voluntary.
If the mandatory information required to process an inquiry or to use the comment function is not provided, the comment function will not be processed or used. Failure to provide the voluntary information has no influence on the processing of the inquiry or the comment function.
10.3. Website analysis, Google Fonts as well as recognizing, limiting or eliminating malfunctions or errors:
The deactivation of data transmission in the context of Google Analytics and etracker has no effect on the use of this website.
The non-use of Google Fonts has no effect on the use of this website. In this case, a standard font of the customer’s computer will be used.
The provision of the following data is mandatory for the detection, limitation or elimination of faults or errors on the website (mandatory information):
– IP address
– Referrer URL
All other information is not required to identify, limit or eliminate faults or errors on the website and is therefore voluntary. If the mandatory information required to recognize, limit or eliminate malfunctions or errors on the website is not provided, this website cannot be used.
Automated decision-making, including profiling, does not take place.
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